Product Information
- DO YOU TEST ON ANIMALS?
We do NOT test on animals or endorse such practices. Our products do not contain animal derived ingredients. Beeswax has been replaced by synthetic beeswax and lanolin has been replaced by Bis-Diglyceryl Polyacyladinpale-2. We currently support HSUS and are partners with PETA in the Caring Consumer Project.
- ARE THE PRODUCT SAMPLE SIZES OR FULL SIZE?
All products are full sized, similar to those of other nationally recognized cosmetic companies.
- WHERE CAN I BUY PRODUCTS IN STORES?
Featured Stores: Currently, our products are available nationally at Target, Walmart, Ulta Beauty, K-Mart, Old Navy, CVS, and Walgreens. e.l.f. Cosmetics are also available in many local drugstore and convenience chain stores.
Browsing
- I’M SEEING “UH OH” PAGES WHEN I TRY TO NAVIGATE THE SITE. WHAT SHOULD I DO?
We saw an unprecedented number of you on June 29th and it ‘broke’ a few things!
One thing is very clear: you guys were VERY excited about the e.l.f. x Mikayla Marriage material lip duo!We are sorry that not everyone was able to get their hands on this very limited lip kit – the interest in the lip duo was unprecedented!If you are having some challenges navigating the site and are seeing “uh oh” pages when you use the site search or menus, try searching in incognito or private browsing mode. This removes any “cached” information that might be getting in your way!
For Chrome browsers:
Desktop: From your Chrome browser, choose “File” and “New Incognito Window”.
Mobile: From your Chrome browser, tap the 3 small dots on the bottom right and choose “New Incognito Window”.
For Safari browsers:
Desktop: From your Safari browser, choose “File” and “New private window."
Mobile: From your Safari browser, tap the “Tabs” icon on the bottom right. Then click on the “[#] Tabs” link on the bottom middle of the screen and the “Tabs Groups” drawer will open. Tap on “Private”.
For Microsoft Edge browsers:
Desktop: From your Edge browser, click on the three dots in the upper right corner of the window. Select “New InPrivate Window”.
Mobile: From your Edge browser, tap on the Tabs icon, switch to the in Private tab, and tab on the “+” sign at the bottom to open a new Private tab.
For Firefox browsers:
Desktop: From your Firefox browser, click the Menu button and select “New Private Window.” The private browsing homepage will open in a new window.
Mobile: From your Firefox home screen, tap the mask button on the top of screen to switch to Private Browsing.